{"id":95,"date":"2022-03-08T10:01:05","date_gmt":"2022-03-08T10:01:05","guid":{"rendered":"https:\/\/kelvinandlux.jaysoft.asia\/?page_id=95"},"modified":"2025-11-04T11:00:20","modified_gmt":"2025-11-04T04:00:20","slug":"conditions-terms","status":"publish","type":"page","link":"https:\/\/kelvinandlux.com\/vi\/conditions-terms\/","title":{"rendered":"\u0110I\u1ec0U KHO\u1ea2N S\u1eec D\u1ee4NG"},"content":{"rendered":"
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\nTERMS & CONDITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I. \u0110i\u1ec1u kho\u1ea3n - Nh\u1eefng quy \u0111\u1ecbnh chung trong mua b\u00e1n h\u00e0ng h\u00f3a <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Th\u1ecfa thu\u1eadn s\u1eed d\u1ee5ng <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2013 Khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ea1i www.dienquang.com (th\u00f4ng qua vi\u1ec7c Q\u00fay kh\u00e1ch \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n ho\u1eb7c mua h\u00e0ng tr\u1ef1c ti\u1ebfp (b\u1ecf qua b\u01b0\u1edbc \u0111\u0103ng k\u00fd\/\u0111\u0103ng nh\u1eadp), c\u00f3 ngh\u0129a Qu\u00fd kh\u00e1ch \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0111i\u1ec1u kho\u1ea3n do C\u00f4ng ty Kelvin & Lux quy \u0111\u1ecbnh.<\/span>\u00a0<\/span><\/p>

\u2013 C\u00f4ng ty Kelvin & Lux c\u00f3 quy\u1ec1n thay \u0111\u1ed5i, ch\u1ec9nh s\u1eeda, th\u00eam ho\u1eb7c l\u01b0\u1ee3c b\u1ecf \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng. C\u00e1c thay \u0111\u1ed5i c\u00f3 hi\u1ec7u l\u1ef1c ngay khi \u0111\u01b0\u1ee3c \u0111\u0103ng tr\u00ean trang website m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>

- Quy\u0301 kh\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m xem l\u1ea1i nh\u1eefng \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n m\u1edbi nh\u1ea5t v\u00e0o m\u1ed7i l\u1ea7n \u0111\u1eb7t h\u00e0ng. Khi Quy\u0301 kh\u00e1ch ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng website c\u00f3 ngh\u0129a l\u00e0 Quy\u0301 kh\u00e1ch ch\u1ea5p nh\u1eadn v\u1edbi nh\u1eefng thay \u0111\u1ed5i \u0111\u00f3.<\/span>\u00a0<\/span><\/p>

- Qu\u00fd kh\u00e1ch ph\u1ea3i \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n v\u1edbi th\u00f4ng tin x\u00e1c th\u1ef1c v\u1ec1 b\u1ea3n th\u00e2n v\u00e0 ph\u1ea3i c\u1eadp nh\u1eadt n\u1ebfu c\u00f3 b\u1ea5t k\u1ef3 thay \u0111\u1ed5i n\u00e0o. M\u1ed7i ng\u01b0\u1eddi truy c\u1eadp ph\u1ea3i c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi m\u1eadt kh\u1ea9u, t\u00e0i kho\u1ea3n v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh tr\u00ean website. Qu\u00fd kh\u00e1ch ph\u1ea3i th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i bi\u1ebft khi t\u00e0i kho\u1ea3n b\u1ecb truy c\u1eadp tr\u00e1i ph\u00e9p. Ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 tr\u00e1ch nhi\u1ec7m n\u00e0o, d\u00f9 tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp, \u0111\u1ed1i v\u1edbi nh\u1eefng thi\u1ec7t h\u1ea1i ho\u1eb7c m\u1ea5t m\u00e1t g\u00e2y ra do Qu\u00fd kh\u00e1ch kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Ch\u1ea5p nh\u1eadn \u0111\u01a1n h\u00e0ng v\u00e0 gi\u00e1 c\u1ea3 <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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- C\u00e1c \u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n do c\u00f4ng ty quy \u0111\u1ecbnh \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng.<\/span>\u00a0<\/span><\/p>

- Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng giao h\u00e0ng cho \u0111\u1ebfn khi \u0110\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a Quy\u0301 kh\u00e1ch \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn.<\/span><\/p>

- Khi Quy\u0301 kh\u00e1ch g\u1eedi \u0111\u01a1n h\u00e0ng cho ch\u00fang t\u00f4i, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng v\u00ec b\u1ea5t k\u1ef3 l\u00fd do g\u00ec v\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o.<\/span>\u00a0<\/span><\/p>

- Ch\u00fang t\u00f4i cam k\u1ebft s\u1ebd cung c\u1ea5p th\u00f4ng tin gi\u00e1 c\u1ea3 ch\u00ednh x\u00e1c nh\u1ea5t cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Tuy nhi\u00ean, \u0111\u00f4i l\u00fac v\u1eabn c\u00f3 sai s\u00f3t x\u1ea3y ra, t\u00f9y theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i s\u1ebd li\u00ean h\u1ec7 h\u01b0\u1edbng d\u1eabn ho\u1eb7c th\u00f4ng b\u00e1o h\u1ee7y \u0111\u01a1n h\u00e0ng \u0111\u00f3 cho quy\u0301 kh\u00e1ch. Ch\u00fang t\u00f4i c\u0169ng c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y b\u1ecf b\u1ea5t k\u1ef3 \u0111\u01a1n h\u00e0ng n\u00e0o d\u00f9 \u0111\u01a1n h\u00e0ng \u0111\u00f3 \u0111\u00e3 hay ch\u01b0a \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn ho\u1eb7c \u0111\u00e3 b\u1ecb thanh to\u00e1n.<\/span>\u00a0<\/span><\/p>

\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. H\u1ee7y \u0111\u01a1n h\u00e0ng b\u1edfi kh\u00e1ch h\u00e0ng (cho S\u1ea3n Ph\u1ea9m kh\u00f4ng b\u1ecb l\u1ed7i): <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2013 N\u1ebfu qu\u00fd kh\u00e1ch mu\u1ed1n h\u1ee7y \u0111\u01a1n h\u00e0ng, xin vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng . Qu\u00fd kh\u00e1ch s\u1ebd kh\u00f4ng ph\u1ea3i tr\u1ea3 b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed h\u1ee7y \u0111\u01a1n h\u00e0ng n\u00e0o.<\/span>\u00a0You will not have to pay any cancellation fee.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Th\u01b0\u01a1ng hi\u1ec7u v\u00e0 b\u1ea3n quy\u1ec1n <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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M\u1ecdi quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 (\u0111\u00e3 \u0111\u0103ng k\u00fd ho\u1eb7c ch\u01b0a \u0111\u0103ng k\u00fd), n\u1ed9i dung th\u00f4ng tin<\/span>,<\/span> v\u00e0 t\u1ea5t c\u1ea3 c\u00e1c thi\u1ebft k\u1ebf, v\u0103n b\u1ea3n, \u0111\u1ed3 h\u1ecda, ph\u1ea7n m\u1ec1m, h\u00ecnh \u1ea3nh, video, \u00e2m nh\u1ea1c, \u00e2m thanh, bi\u00ean d\u1ecbch ph\u1ea7n m\u1ec1m, m\u00e3 ngu\u1ed3n<\/span>,<\/span> v\u00e0 ph\u1ea7n m\u1ec1m c\u01a1 b\u1ea3n \u0111\u1ec1u l\u00e0 t\u00e0i s\u1ea3n c\u1ee7a ch\u00fang t\u00f4i. C\u1ea5m m\u1ecdi h\u00e0nh vi sao ch\u00e9p, x\u00e2m ph\u1ea1m tr\u00e1i ph\u00e1p lu\u1eadt.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. B\u1ea3o m\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kelvin & Lux cam k\u1ebft b\u1ea3o m\u1eadt th\u00f4ng tin Kh\u00e1ch h\u00e0ng. Vi\u1ec7c s\u1eed d\u1ee5ng th\u00f4ng tin c\u1ee7a kh\u00e1ch h\u00e0ng ch\u1ec9 nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p d\u1ecbch v\u1ee5 ho\u1eb7c s\u1ea3n ph\u1ea9m theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng; gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p ph\u00e1t sinh; th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/span>\u00a0<\/span><\/p>

Vi\u1ec7c s\u1eed d\u1ee5ng th\u00f4ng tin bao g\u1ed3m c\u1ea3 vi\u1ec7c chia s\u1ebb, ti\u1ebft l\u1ed9 v\u00e0 chuy\u1ec3n giao th\u00f4ng tin c\u00e1 nh\u00e2n cho b\u00ean th\u1ee9 ba.<\/span>\u00a0<\/span><\/p>

Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m:<\/span>\u00a0<\/span><\/p>

H\u00e0ng h\u00f3a l\u00e0 s\u1ea3n ph\u1ea9m do C\u00f4ng ty Kelvin & Lux s\u1ea3n xu\u1ea5t v\u00e0 ph\u00e2n ph\u1ed1i tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n s\u1ea3n xu\u1ea5t do Nh\u00e0 n\u01b0\u1edbc ban h\u00e0nh.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>

C\u00e1c ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng Q\u00fay kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng, theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n quy \u0111\u1ecbnh t\u1ea1i \u0111\u00e2y:<\/span><\/p>

For more details or questions, please contact us via support phone number: +84 (0) 941 910 012<\/span><\/a> or email us via email: info@kelvinandlux.com<\/a><\/span>\u00a0<\/span><\/p>

Th\u1eddi gian l\u00e0m vi\u1ec7c: Th\u1ee9 2 \u2013 th\u1ee9 7: 08:00 AM \u2013 05:30 PM.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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II. Quy tr\u00ecnh giao d\u1ecbch <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quy tr\u00ecnh th\u1ef1c hi\u1ec7n giao d\u1ecbch:\u00a0<\/strong><\/p>

C<\/span>Kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n giao d\u1ecbch theo c\u00e1c b\u01b0\u1edbc sau:<\/span>\u00a0<\/span><\/p>

B\u01b0\u1edbc 1:<\/strong> \u0110\u0103ng nh\u1eadp<\/span>\u00a0<\/span><\/p>

B\u01b0\u1edbc 2:<\/strong> \u0110\u1eb7t h\u00e0ng.<\/span>\u00a0<\/span><\/p>

B\u01b0\u1edbc 3:<\/strong> Sau khi \u0111\u1eb7t h\u00e0ng th\u00e0nh c\u00f4ng, \u201c\u0110\u01a1n \u0111\u1eb7t h\u00e0ng\u201d c\u1ee7a Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi t\u1edbi Kelvin & Lux<\/span>\u00a0<\/span><\/p>

B\u01b0\u1edbc 4:<\/strong> Kelvin & Lux s\u1ebd ki\u1ec3m tra t\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a \u0111\u01a1n h\u00e0ng.<\/span>\u00a0<\/span><\/p>

N\u1ebfu \u0111\u01a1n \u0111\u1eb7t h\u00e0ng h\u1ee3p l\u1ec7, Kelvin & Lux s\u1ebd g\u1eedi th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn \u0111\u1ebfn email Kh\u00e1ch h\u00e0ng.<\/span>\u00a0<\/span><\/p>

- N\u1ebfu kh\u00f4ng h\u1ee3p l\u1ec7: ch\u00fang t\u00f4i s\u1ebd hu\u1ef7 b\u1ecf \u0111\u01a1n h\u00e0ng c\u1ee7a Qu\u00fd kh\u00e1ch.<\/span>\u00a0<\/span><\/p>

B\u01b0\u1edbc 5:<\/strong> Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u01a1n \u0111\u1eb7t h\u00e0ng h\u1ee3p l\u1ec7, Kelvin & Lux s\u1ebd ti\u1ebfn h\u00e0nh giao h\u00e0ng.<\/span><\/p>

B\u01b0\u1edbc 6:<\/strong> Kh\u00e1ch h\u00e0ng ki\u1ec3m tra h\u00e0ng h\u00f3a, thanh to\u00e1n (n\u1ebfu thanh to\u00e1n tr\u1ef1c ti\u1ebfp) v\u00e0 nh\u1eadn h\u00e0ng.<\/span>\u00a0<\/span><\/p>

Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m\u00a0<\/strong><\/p>

Kelvin & Lux cam k\u1ebft n\u1ed7 l\u1ef1c \u0111\u1ea3m b\u1ea3o s\u1ef1 an to\u00e0n v\u00e0 \u1ed5n \u0111\u1ecbnh c\u1ee7a to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng k\u1ef9 thu\u1eadt. Ch\u00fang t\u00f4i s\u1ebd n\u1ed7 l\u1ef1c l\u1eadp t\u1ee9c \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho ng\u01b0\u1eddi mua h\u00e0ng. Tuy nhi\u00ean, \u0110i\u1ec7n Quang kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m trong tr\u01b0\u1eddng h\u1ee3p giao d\u1ecbch b\u1ecb gi\u00e1n \u0111o\u1ea1n\/kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c do d\u1ecbch v\u1ee5 c\u1ea7n \u0111\u01b0\u1ee3c n\u00e2ng c\u1ea5p, s\u1eeda ch\u1eefa; l\u1ed7i \u0111\u01b0\u1eddng truy\u1ec1n c\u1ee7a nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 internet; l\u1ed7i k\u1ebft n\u1ed1i do nguy\u00ean nh\u00e2n t\u1eeb ph\u00eda t\u1ed5ng \u0111\u00e0i v\u00e0 c\u00e1c tr\u01b0\u1eddng h\u1ee3p l\u1ed7i h\u1ec7 th\u1ed1ng do nguy\u00ean nh\u00e2n b\u1ea5t kh\u1ea3 kh\u00e1ng ngo\u00e0i ph\u1ea1m vi ki\u1ec3m so\u00e1t c\u1ee7a Kelvin & Lux.<\/span>\u00a0<\/span><\/p>

Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a Kh\u00e1ch h\u00e0ng:\u00a0<\/strong><\/p>

- \u0110\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 do Kelvin & Lux cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng.<\/span>\u00a0<\/span><\/p>

- \u0110\u01b0\u1ee3c nh\u1eadn h\u00e0ng h\u00f3a \u0111\u00fang theo th\u1ecfa thu\u1eadn.<\/span>\u00a0<\/span><\/p>

- Thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 ti\u1ec1n mua h\u00e0ng cho Kelvin & Lux.<\/span>\u00a0<\/span><\/p>

– Full payment for goods purchased for Kelvin & Lux.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>

Rights and obligations of Kelvin & Lux <\/strong>\u00a0<\/span><\/p>

- C\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f2n kh\u1ea3 n\u0103ng cung c\u1ea5p h\u00e0ng h\u00f3a \u0111\u00f3: h\u1ebft h\u00e0ng, kh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng\u2026...<\/span>\u00a0<\/span><\/p>

- C\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i giao h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7.<\/span> pay in full.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>

- Kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c th\u00f4ng tin do Kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>

M\u1ecdi chi ti\u1ebft ho\u1eb7c th\u1eafc m\u1eafc qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i h\u1ed7 tr\u1ee3:+84 (0) 941 910 012 , email cho ch\u00fang t\u00f4i qua \u0111\u1ecba ch\u1ec9 email sau:\u202finfo@kelvinandlux.com<\/span>\u00a0<\/span><\/p>

Th\u1eddi gian l\u00e0m vi\u1ec7c:<\/strong> Th\u1ee9 2 \u2013 Th\u1ee9 7: 08:00 \u2013 16:30. Xin ch\u00e2n th\u00e0nh c\u1ea3m \u01a1n.<\/span>\u00a0<\/span><\/p>

Li\u00ean k\u1ebft tham kh\u1ea3o: <\/span>https:\/\/kelvinandlux.com\/terms-conditions\/<\/span><\/a><\/p>

\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

TERMS & CONDITIONS I. Terms – General provisions in the purchase and sale of goods 1. Usage Agreement – When using the service at kelvinandlux.com (through your account registration or direct purchase (skip the registration\/login step), it means that you agree to the terms set forth by the customer.” Regulations of Kelvin & Lux Company. 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